Certified T-Guides
Go to the list of Certified T-Guides
- T-Guides in Austria
- T-Guides in Cyprus
- T-Guides in Denmark
- T-Guides in France
- T-Guides in Germany
- T-Guides in Greece
- T-Guide in Hungary
- T-Guide in Ireland
- T-Guides in Italy
- T-Guides in Portugal
- T-Guide in Sweden
- T-Guides in United KIngdom
About T-Guide Certification
The T-GUIDE course and certification is the outcome of an EU funded Leonardo project to develop a Continuing Professional Development (CPD) course for qualified tourist guides who want to work with visitors with learning difficulties. Its goal is to enhance guides’ skill sets to enable them to work competently and sensitively with these visitors.
Visitors with learning difficulties may be part of a group or be accompanied by family members, friends, a personal assistant of carer. Some may also travel alone. They can include persons with age-related conditions such as dementia or they may have difficulties in orientation or concentration. Some visitors may have autism or neuro-divergent conditions that affect their communication or social awareness. Visitors may also have multiple disabilities, such as hearing or visual impairments, or walking difficulties or long-termn health conditions.
T-Guides are trained to guide visitors with these and other conditions, aiming to offer meaningful and stimulating experiences to all visitors, according to their specific needs.
T-GUIDE courses and certification are offered jointly by the European Federation of Tourist Guide Associations (FEG) and the European Network for Accessible Tourism (ENAT).
To achieve the certificate tourist guides must:
- Complete a set of online learning modules
- Pass a written assessment requiring consolidation of the knowledge gained
- Attend a one or two-day interactive course*
- Within 6 months of the interactive course, set up and conduct a tour to FEG-ENAT standards with a group of people with learning difficulties and provide a portfolio of evidence of the group tour.
* Qualified tourist guides who have successfully completed a certified EN15565:2008 compliant tourist guide training course attend one full day of interactive, face-to-face training on T-GUIDE. Others attend an additional full day interactive, face-to-face training on guiding skills and guiding people with specific access needs prior to their T-GUIDE training day.
The intensive two-day course involves practicing the use of Easy To Understand Language (ETUL), and improving understanding of functional and social aspects of disabilities. It also informs participants about relevant national and EU legislation. Participants engage in exercises on shared understanding of learning difficulties and learn how to develop Access Statements and accessible/inclusive tourism through Universal Design. The course encourages refinements to communication techniques and tour planning skills.
The first T-GUIDES were certified in 2016. The list continues to grow. The qualified tourist guides listed below have successfully completed all four stages of the course and are certified T-GUIDES by FEG and ENAT.
Please contact them directly to engage their services for conducting tours for visitors with learning difficulties. Or ask your tour company or local museum if they work with T-GUIDES in the countries listed below.
Going on a guided tour with a professional, certified T-GUIDE will enhance the experience for all visitors.
List of T-GUIDES certified by FEG & ENAT
Updated 16/3/2024
Lisa Zeiler Area of Qualification: Vienna, Austria Telephone: +43 69912037550 Email: lisa.zeiler@gmx.at Languages: German, English |
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Elke Bitzan Area of Qualification: Carinthia Tel: +43 676 6400097 Email: elke.bitzan@gmx.at Languages: German, English, Italian |
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Mag. Sigrid Rahm Area of Qualification: Graz, Austria Tel: +43 316 586720 Email: info@grazguides.at Languages: German, English |
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Mag. Helga Papst Area of Qualification: Styria, Austria Tel: +43 (0)664 735 24 688 Email: helga.papst@gmx.at Languages: German, English, Spanish |
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Dipl. Ing. Joseph Gerhard Berger Area of Qualification: Austria Tel: +43 664 4173 222 Email: gerhard-berger@gmx.net Languages: German, English |
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Leo Engelmayer Area of Qualification: Austria Tel: +43 (0)6642217074 Email: leo.engelmayer@gmail.com Languages: German, English, French, Italian |
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Sigrid Alber Area of Qualification: Graz, Austria Tel: +43 (0)676 4548797 Email: sigrid.alber@inode.at Languages: German, English |
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Bibiane Andessner MA Area of Qualification: Vienna, Lower Austria, Burgenland, Upper Austria, Salzburg/ Austria Email: ba@yourpersonalguide.at Languages: English, French, German |
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Katharina Tassi-Fuchshuber Area of Qualification: Vienna, Lower and Upper Austria/ Austria Tel: +43 (0)650 81 80 380 Email: katharina@tassi.at Languages: English, Italian, German |
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Claudia Kastner Area of Qualification: Graz, Austria Tel: +43 (0)664 5509260 Email: claudia_kastner@yahoo.de Languages: German, English, French, Italian |
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Antonia Neophytou Toka Area of Qualification: Cyprus Telephone : +357 99444753 Email: antoniatoka250@gmail.com Languages: English, French, Greek, Italian |
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Efthymia Efthymiou Area of Qualification: Cyprus Telephone: +357 99128839 Email: efthymiae@cytanet.com.cy Languages: Greek, Spanish |
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Maria Papantoniou Area of Qualification: Cyprus Telephone: +357 99151215 Email: mariappntn@hotmail.com Languages: English, French, Greek |
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Katia Solomidou Area of Qualification: Cyprus Telephone: +357 99457881 Email: katiasol@cytanet.com.cy Languages: English, French, Greek |
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Demetra Argyrou Viguier Area of Qualification: Cyprus Tel: +357 99587630 Email: demetra.g@live.com Languages: English, French, Greek |
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Charlotte Emmery Area of Qualification: Denmark Telephone: +45 21636838 Email: emmery.charlotte@gmail.com Website : https://www.guides.dk/guides/charlotte-emmery Languages: Danish, English |
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Heidi Klintemøller Hansen Area of Qualification: Denmark Telephone: +45 51926303 Email: heidi@danishinsights.dk Web: https://www.guides.dk/guides/heidi-klintemoller-hansen/ Languages: Danish, English, Spanish |
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Sabar Hassan Area of Qualification: Strasbourg, Alsace, Grand Est, France Telephone: +33 (0) 6 36 16 70 06 br /> Email: saber.hassan0067@gmail.com Website : https://www.fngic.fr/fr/adherents/saber-hassan/ Languages: Arabic, English, French |
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Flore Guichon Area of Qualification: Tours, Indre-et-Loire, Centre Val-de-Loire, France Telephone: +33 623317588 Email: guichonflore@gmail.com Web: https://www.fngic.fr/fr/adherents/flore-guichon Languages: English, French, Spanish |
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Barbara Filipp Area of Qualification: Upper Bavaria (Chiemsee to Ammersee),especially Tegernseer Tal (Bad Wiessee, Stadt Tegernsee, Gmund, Rottach-Egern, Kreuth, Germany Telephone (fixed line): +49-(0)-80 22-66 16 55 Mobile : +49-(0)-151 14 93 35 16 Email: tegernsee@barbara-filipp.de Website : https://www.barbara-filipp.de Languages: German English |
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Silke Fritz Area of Qualification: Passau/Vilshofen (Lower Bavaria), Germany Telephone: +49 163 409 2992 Email: silke.laila.fritz@gmx.de or info@passau-tours.com Languages: German English Spanish |
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Eva M. Lang Area of Qualification: Germany Telephone: +49 175 8147 635 Email: eva.maria.lang@gmx.de Languages: German, English |
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Silvia Sanna-Schmidtlein Area of Qualification: Guides in and around Passau (Lower Bavaria), Germany Telephone: 0049/851 43 750 Email: sanna.schmidtlein@katamail.com Languages: Italian, German English |
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Sabine Altehage Area of Qualification: Passau/Vilshofen (Lower Bavaria) , Germany Tel: +49 151 17818483 Email: sabine.altehage@icloud.com or info@passau-tours.com Languages: German, English |
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Krisztina Tamási Area of Qualification: Budapest, Hungary Telephone: +3620 373 3094 Email: krisztamasi@kriszguide.hu Languages: English, German, Hungarian |
Neal Doherty Area of Qualification: Dublin, Ireland Telephone : +353 862596887 Email: nealadoherty@gmail.com Web: https://www.tourguides.ie/ Languages: English, French |
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Jessie McDonald Area of Qualification: Ireland Telephone: +353 878119283 Email: jessiebrava@gmail.com Languages: English, French, Italian |
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Michael Reaney Area of Qualification: Ireland Telephone: +353 872319527 Email: mreaneyato@gmail.com Languages: English, Irish |
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Pauline Martin Area of Qualification: Galway, Ireland Telephone: +353 863618932 Email: pauline.maguiremartin@gmail.com Languages: English |
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Kathleen Reid Area of Qualification: Ireland Tel: +353 851336835 Email: katheleenreid712@gmail.com Web: https://www.tourguides.ie/ Languages: English, French, Greek |
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Corinna Scaletta Area of Qualification: Palermo and Sicily Telephone: +39 3336355173 Email: corinnascaletta@gmail.com Web: http://palermoguide.it/guida/corinna-scaletta/ Languages: Italian, English, French, Spanish |
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Stefania Colecchia Area of Qualification: Italy, Venice Tel: +393474351222 Email: colecchiastefania@gmail.com Languages: English, Russian, Italian |
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Maria João Moreira Area of Qualification: Portugal Telephone: +351 914010204 Email: mjoaomoreira73@gmail.com Languages: English, French, Italian |
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Catarina Freire Area of Qualification: Tourism and specialization in museology - Regional Tourist Guide Email: freire.catarina08@gmail.com Languages: Portuguese, English, Spanish and French |
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Ana Sofia Nunes Area of Qualification: Portugal Telephone: +351 913640010 Email: anasofiavnunes@gmail.com Languages: Portuguese, Spanish, German, English, Italian. |
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Mara Cardoso Area of Qualification: National Tourist Guide Portugal-Madeira Telephone: +351 962419409 Email: maraolim@gmail.com Web: www.madeiraofficialtouristguides.com/portfolio/mara-cardoso/ Languages: English, German, Portuguese |
Elisabeth Daude Area of Qualification: Stockholm, Sweden Telephone: +46 708 403978 Email: elisabeth@daude.se Web: www.guidestockholm.com/en/guider/ elisabeth-daude-2/ Languages: English, French, German, Spanish, Swedish |
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Anna-Lena Söderlund Törnell Area of Qualification: Sweden Telephone: +46 705155099 Email: info@worldtrotter.se Web: http://www.dalaguide.se/anna-lena-soderlund-tornell Languages: English, Swedish |
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Ann Christin Eriksson Area of Qualification: Gothenburg, Sweden Tel: +46 704 378838 Email: ">ann@oqrsab.com Web: http://www.fgag.se/guider/ann-christin-eriksson Languages: English |
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Caroline Knutsson-Hall Area of Qualification: Stockholm Tel: +46 735173500 Email: caroline.knutsson-hall@storytellerstockholm.se Web: http://www.storytellerstockholm.se/ Languages: English, Swedish |
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Themis Halvantzi-Stringer Area of Qualification: London Blue Badge Tourist Guide Telephone: +44 (0) 7879045727 Email: themis.halvantzi@googlemail.com Web: http://www.guidelondon.org.uk/guides/themishalvantzistringer/ Languages: Greek, English |
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Bruce Cochran Area of Qualification: Scotland Email: bruce.cochran@lineone.net Tel: +44 (0) 78 90 61 82 72 Web: app.stga.co.uk/guides/bruce-cochran Languages: English |
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Steve Fallon Area of Qualification: London Blue Badge Tourist Guide Tel: +44 (0) 7787 525098 Email: fallonsb@aol.com Web: http://www.guidelondon.org.uk/guides/stevefallon Languages: English, French |
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Isabelle Seddon Area of Qualification: London Blue Badge Tourist Guide Tel: +44 (0) 7776 143266 Email: isabelleseddon@hotmail.co.uk Web: http://www.britainsbestguides.org/guides/3597/isabelle+seddon/ Languages: English |
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Keith Harding Area of Qualification: London Blue Badge Tourist Guide Tel: +44 (0) 7790 622381 Email: keithhard@hotmail.co.uk Web: http://www.guidelondon.org.uk/guides/keithharding/ Languages: English |
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Richard Cerquera Area of Qualification: London Blue Badge Tourist Guide Tel: +44 (0) 7778 788336 Email: info@londoncitytours.com Web: https://www.guidelondon.org.uk/guides/richardcerquera/ Languages: English, Spanish, Portuguese |
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Edina Nagy Area of Qualification: London Blue Badge Tourist Guide Tel: +44 (0) 7788 297980 Web: https://www.guidelondon.org.uk/guides/edinanagy/ Languages: Hungarian, German, Spanish, English |
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Viola Lewis Area of Qualification: Scotland Blue Badge Tourist Guide Email: viola@ravingscotland.co.uk Tel: +44 (0)141 334 3170 Web: https://app.stga.co.uk/guides/search?name=Viola+Lewis&area_id=&language_id= Languages: English, German |
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Helen Manning Area of Qualification: Scotland, United Kingdom Email: manninghelen@hotmail.co.uk Tel: +44 (0)7769 685 319 Web: https://app.stga.co.uk/guides/search?language_id=&area_id= &interest_id=&service_id=&name=Helen+Manning Languages: English, French, German |
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Dianne McGuiness Area of Qualification: Scotland Email: dianne.mcguiness@btinternet.com Tel: +44 7712 887 500 Web: www.app.stga.co.uk/guides/dianne-mcguiness Languages: English |
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Elma McMenemy Area of Qualification: Scotland Email: guide@elma.uk.com Tel: +44 (0)1569 750 500 Web: https://app.stga.co.uk/guides/elma-mcmenemy Languages: English, Norwegian, Danish, Swedish |
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Sarah Salter Area of Qualification: Wales, UK Email: sarahswales@btinternet.com Tel: +44 7709 247634 Web: https://www.walesbestguides.com/guides/sarah-salter/#.Y5TWeeSnwWM Languages: English, British Sign Language, Sign Supported English |
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David Tucker Area of Qualification: Scotland (STGA) Email: dave.tucker@me.com Tel: +44 (0)78342444536 Languages: English |